Our details

Our helpdesk is here to solve your problems and answer to all your enquiries. You can reach us via these channels.


You can reach our helpdesk at for all your technical or commercial questions. Do you have an administrative question or request, like a cancellation of a package, then please contact

Phone or fax

You can reach us from Monday till Friday (from 8AM till 6PM) by telephone on +32 3 295 41 17. You can send us a fax on +32 3 295 42 17.


Use the following address to send us all of your written enquiries.

PriorWeb (BE 0864.180.225)
Rijnkaai 33 - 34

Do you want to stop by? No problem. Just make an appointment and we'll see each other very soon.

Feeling sporty? Then use de Velo! Stop your bike at station number 138, which is located at the corner of the Amsterdamstraat and Rijnkaai. From there, it's just a small walk to our office.

Our billing information

You can pay your invoice via one the following accounts:

  • Belgian KBC bank account BE98 7330 1925 1193 (KREDBEBB)
  • Dutch Rabobank account NL05 RABO 0170 6440 14 (RABONL2U)
  • By creditcard via Paypal to

Please use the structured reference (OGM) when paying an invoice.

Social media

PriorWeb is very active on the following social web services.

PriorWeb Helpdesk

Problems or questions? We're here to help.