FAQ

Domain name
What is the workflow of a .COM / .NET / .ORG / .BIZ / .INFO / .US transfer?

1. Initiation transfer by PriorWeb

After we received your order and payment, we will process your activation within the next 24 hours and also initiate a transfer.

For the transfer of a .COM / .NET / .ORG / .BIZ / .INFO / .US domain name, we need an 'EPP authorisation code'. This is an alpha numeric code we need to initiate the transfer procedure. The code must be provided by the losing registrar (your current registrar).

2. Confirmation by administrative contact

The e-mail address listed in the administrative contact details will receive an email to confirm the transfer. This email will have all the necessary details and instructions to accept the transfer via the online web interface.

3. Activation of your domain name

Your domain name will be transferred into our account within the next 7 days after your confirmation.

Do you want to know the current status of your transfer? Don't hesitate to contact our help desk.