FAQ

Webhosting
How do I create a new FTP account?

An new FTP account is an additional account with access to a specific folder. This account is independent from the main account, it can for example be used to give access to your webmaster, only for a specific folder on your account.

If the option 'FTP accounts' is included in your package (all packages starting from 250MB), you can add additional accounts via Controlpanel.

1. Go to Controlpanel and log on with your main FTP login details of the relevant webhosting account.

2. Click 'FTP accounts' and then click the button 'Add User'.

3. Fill in the desired username and password of the new account. You can also choose the home directory for that account (by default it's set to the web root, meaning all sub domains and directories).

If you select a directory, you can click on 'Open this directory' to open it. You will get an overview of all the subfolders.

When you have selected the desired home directory for the account, you can click 'Add' to add the account.